Faculty and resident perspectives on ambulatory care education: A collective case study of family medicine, psychiatry, and surgery


  • Paula Veinot
  • William Lin University of Toronto
  • Nicole Woods Centre for Ambulatory Care Education and Dept. of Family & Community Medicine and The Wilson Centre, University of Toronto
  • Stella Ng Centre for Faculty Development and Dept. of Speech-Language Pathology and Centre for Ambulatory Care Education, University of Toronto




Ambulatory care, qualitative research, medical education, faculty, graduate medical education, health care systems, community health planning, delivery of health care, primary health care, psychiatry, surgery, medical school


Background: Ambulatory care (AC) experiences within medical education are garnering increasing attention. We sought to understand how faculty and residents’ describe their experiences of AC and ambulatory care education (ACEduc) within, between, and across disciplinary contexts.

Methods: We designed a Stakian collective case study, applying constructivist grounded theory analytic methods. Using purposive and snowball sampling, we interviewed 17 faculty and residents across three instrumental cases: family medicine, psychiatry, surgery. Through constant comparative analysis, we identified patterns within, between, and across cases.

Results: Family medicine and psychiatry saw AC as an inherent part of continuous, longitudinal care; surgery equated AC with episodic experiences in clinic, differentiating it from operating. Across cases, faculty and residents cautiously valued ACEduc, and in particular, considered it important to develop non-medical expert competencies (e.g., communication). However, surgery residents described AC and ACEduc as less interesting and a lower priority than operating. Educational structures mediated these views.

Conclusion: Differences between cases highlight a need for further study, as universal assumptions about ACEduc’s purposes and approaches may need to be tempered by situated, contextually-rich perspectives. How disciplinary culture, program structure, and systemic structure influence ACEduc warrant further consideration as does the educational potential for explicitly framing learners’ perspectives.


Metrics Loading ...




How to Cite

Veinot P, Lin W, Woods N, Ng S. Faculty and resident perspectives on ambulatory care education: A collective case study of family medicine, psychiatry, and surgery. Can. Med. Ed. J [Internet]. 2017 Jul. 4 [cited 2024 Jul. 23];8(3):e37-48. Available from: https://journalhosting.ucalgary.ca/index.php/cmej/article/view/36873



Original Research

Most read articles by the same author(s)