A qualitative study of patients’ and caregivers’ perspectives on educating healthcare providers

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DOI:

https://doi.org/10.36834/cmej.71541

Abstract

Background: Patients/caregivers can be actively involved in the education of healthcare providers (HCPs). The purpose of this study was to explore patients'/caregivers' perspectives on their involvement and roles in the education of HCPs.

Methods: We invited patients/caregivers to participate in one-on-one semi-structured interviews. We analyzed the interview data using conventional content analysis to identify themes.

Results: In terms of patient/caregiver involvement in the education of HCPs, we identified that patients/caregivers perceive that it: (a) is challenging because of power-differentials between themselves and HCPs; (b) requires patient training; (c) needs to start early in HCPs’ education processes; (d) can improve patient-HCP partnerships, and (e) requires compensation for patients. With regards to the roles that patients can play in educating HCPs, we found that patients/caregivers want to: (a) teach HCPs about patients’ expectations, experiences and perspectives through case studies, storytelling, and educational research; (b) provide direct feedback to HCPs, and (c) advise on curricula development and admission boards for HCPs.

Conclusions: Understanding patients’/caregivers’ perspectives on this topic can help educational leaders and HCPs improve active patient/caregiver involvement in the education of HCPs. We need to listen to patients’/caregivers’ voices in order to make effective changes in current and future health professions education.

Author Biographies

Holly L Adam, University of Ottawa

1Holly Adam is a Registered Nurse and PhD candidate in Health Professions Education at the University of Ottawa, Ottawa, Ontario

Catherine M Giroux, University of Ottawa

Catherine Giroux, PhD, is a Part-time Professor in the Faculty of Education at the University of Ottawa, Ottawa, Ontario

Kaylee Eady, University of Ottawa

Kaylee Eady, PhD, is Senior Research Associate at the Centre for Research on Educational and Community Services at the University of Ottawa, Ottawa, Ontario

Katherine A Moreau, University of Ottawa

Katherine Moreau, PhD, is an Associate Professor in the Faculty of Education at the University of Ottawa, Ottawa, Ontario

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Published

2021-03-25 — Updated on 2021-09-15

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1.
Adam H, Giroux C, Eady K, Moreau K. A qualitative study of patients’ and caregivers’ perspectives on educating healthcare providers. Can. Med. Ed. J [Internet]. 2021Sep.15 [cited 2021Nov.30];12(4):7-16. Available from: https://journalhosting.ucalgary.ca/index.php/cmej/article/view/71541

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