Context Matters: Enhancing SoTL by Exploring Interpersonal Relationship Building in Higher Education

Authors

DOI:

https://doi.org/10.20343/teachlearninqu.13.23

Keywords:

relationship building, trust, reflection, belonging, narrative inquiry

Abstract

This paper contributes to SoTL by critically examining the literature on the nature of interpersonal relationships across global higher education settings through narrative inquiry, focusing on both online and in-person learning. Drawing on previous literature (to show patterns of inquiry) and fictional student cases (to give concrete details and examples), this paper examines how educators’ relationships with students shape learning outcomes and experiences and looks at the intricate role of trust in fostering interpersonal relationships within educational settings. The impact of trust is examined across various dimensions—from student-teacher dynamics to peer interactions and institutional structures. Key themes of deliberate interaction, clear communication, and activities for belonging emerge as crucial for fostering supportive learning environments. The analysis underscores the significance of empathetic communication and culturally responsive pedagogies in enhancing student engagement and well-being. Trust, foundational to all those themes, is analyzed through lenses of honesty and benevolence, two essential perspectives for establishing reliable educational environments for students from a variety of societal and educational backgrounds. Through the fictionalized cases, the authors investigate how trust, as cultivated through reflective practices such as the 5Rs framework (Bain et al. 2002), enhances student engagement and inclusivity. By integrating personal reflections and scholarly literature from SoTL, this paper advocates for pedagogical practices that prioritize inclusive, relational approaches in education across diverse contexts.

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Author Biographies

Nira Rahman, University of Melbourne

Dr. Nira Rahman (AUS) is an educational design and student engagement specialist with the Arts Teaching Innovation team at the University of Melbourne. Her teaching and research explore identity, positionality, and the intersection of language, culture, and learning, aiming to foster inclusive, transformative, and internationalized arts and humanities education.

Hannah Cobb, Manchester University

Dr. Hannah Cobb (GBR) is a professor of archaeology and pedagogy at the University of Manchester. Hannah has developed a relational, post-humanist feminist approach to teaching and learning in archaeology. Through her teaching, research and leadership she passionately advocates for inclusion, equity, and diversity in the past, present, and future.

Lindsay Giddings, The Open University

Lindsay Giddings (GBR) is program lead for social work and a lecturer in social work at The Open University. Her scholarship work is focused on relationship building and supporting professionals in developing their knowledge.

Mary Helen Truglia , Indiana University

Dr. Mary Helen Truglia (USA) is the director of writing tutorial services, an instructional consultant in the center for innovative teaching & learning, and affiliate faculty in English at Indiana University, Bloomington. Her work focuses on writing pedagogies and inclusive teaching strategies.

Sara Dolan, University of Calgary

Dr. Sara Dolan (CAN) is an early career nursing academic with an interest in developing and investigating innovative education-based solutions to mitigate patient harm in healthcare systems.

Surita Jhangiani, University of British Columbia

Dr. Surita Jhangiani (CAN) is an associate professor of teaching in the faculty of education at the University of British Columbia. Her scholarly interests include open education resources, AI, belonging, post-colonialism, and anti-racism.

Kevin O'Connor , Mount Royal University

Dr. Kevin O’Connor (CAN) is professor and chair for the department of education at Mount Royal University. He has taught in elementary and secondary schools and was an educational administrator for 15 years. Much of his current research and publications are based on the synthesis of multi-sensory pedagogy and interdisciplinary curriculum through the integration of experiential and place-based learning, science field studies, and Indigenous education.

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A graphic with "Our Students" text in the middle s urrounded by note cards with students' names and notes.

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Published

2025-05-30

How to Cite

Rahman, Nira, Hannah Cobb, Lindsay Giddings, Mary Helen Truglia, Sara Dolan, Surita Jhangiani, and Kevin O’Connor. 2025. “Context Matters: Enhancing SoTL by Exploring Interpersonal Relationship Building in Higher Education”. Teaching and Learning Inquiry 13 (May):1–20. https://doi.org/10.20343/teachlearninqu.13.23.