Course Withdrawal in Higher Education: Exploring Emotional and Practical Factors Behind Student Non-Completion Decisions

Sidni A. Justus; Gianni Bisio; Teresa P. Raczek

doi:10.20343/teachlearninqu.14.54

Authors

Sidni A. Justus Kennesaw State University
Gianni Bisio South College
Teresa P. Raczek Kennesaw State University https://orcid.org/0000-0002-4849-2046

DOI:

https://doi.org/10.20343/teachlearninqu.14.54

Keywords:

course withdrawal, student mental health, student persistence, higher education retention

Abstract

In this study, we examine students’ reasons for course non-completion at a large, diverse, public research university in the university system of Georgia. We found these reasons in multiple datasets and used a mixed-methods approach to interpret them. While many studies have framed course withdrawals as rational decisions based on academic or personal factors, this study explores a variety of factors, including both practical and emotional considerations, that shape students’ withdrawal decisions. We analyzed emotional sentiment and reasons for course non-completion cited at the moment of withdrawal (i.e., disclosed on the registrar withdrawal form) as well as at retrospective timepoints (i.e., in a survey and semi-structured interview). At the time of withdrawal, students most frequently cited academic, personal, or mental health struggles as reasons for withdrawal, often expressing negative emotions. In some cases, students indicated the need for immediate crisis intervention. However, retrospective reflections revealed more positive emotions about their decisions and cited poor academic performance and an overall imbalance in their lives as key reasons. These findings highlight the complex interplay between academic challenges and emotional responses in the withdrawal process, suggesting that educators should consider both factors when addressing course non-completion. We also discuss the implications for future research and administrative policy.

Author Biographies

Sidni A. Justus, Kennesaw State University

Sidni A. Justus (United States) is an assistant professor of psychological science at Kennesaw State University.
Gianni Bisio, South College

Gianni Bisio (United States) was a doctoral candidate in international conflict management at Kennesaw State University at the time of this research and currently works at South College.
Teresa P. Raczek, Kennesaw State University

Teresa P. Raczek (United States) is a professor of anthropology at Kennesaw State University.

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