An Additional Way of Thinking About Organizational Life and Leadership: The Quantum Perspective

Résumé

In this paper our first purpose is to outline a way of thinking about organizations and administration that has recently been gaining ground among theoreticians and practitioners, one that is portrayed frequently as a replacement for the well established newtonian or systems perspective. This way of thinking is the quantum perspective. Our second purpose is to illustrate how the metaphors of this emergent perspective can add to understandings about leadership, in particular when fostering commitment and dealing with conflict. To these ends, we first describe selected differences between the entrenched perspective on organizations and administration – the newtonian perspective – and the new quantum perspective. In this section we give particular attention to the quantum notion of a pervasive energy field that drives change as well as recent discoveries about the ways humans think. Next we contrast the values ascribed to an individual’s public and private selves in newtonian and quantum organizations. Finally we consider how the newtonian and the quantum orientations in leadership are likely to affect the commitment of an organization’s members. And we relate this to findings from research on the management of conflict.