Assessing Equity in the Provision of Community Based Health Services: A Post-Mortem Analysis
DOI:
https://doi.org/10.3138/cjpe.68284Keywords:
health equity, community health, health equity evaluation, mental health services, front-line staff, mental health, reconnectAbstract
This practice note addresses challenges encountered in assessing client equity in the provision of health services by a large, urban community health services organization. A client equity data-collection tool was designed and health services
staff were trained in its use. Anticipated and unanticipated challenges arose in developing training materials, delivering staff training, fostering staff buy-in, administering the data-collection tool, assuring data quality, and interpreting results. Strategies for mitigating the challenges are presented.
Downloads
Published
Issue
Section
License
The Canadian Evaluation Society (CES) owns the copyright to all material published in the Journal. Authors are informed of this policy prior to submission of the final copy for publication. Requests for permission to reprint, post or distribute copies of articles (electronic or hardcopy) come to the Editor-in-chief, who has the authority to decide on behalf of CES.