Assessing Equity in the Provision of Community Based Health Services: A Post-Mortem Analysis

Authors

  • Francesco Sijinardo
  • Rishika Williams
  • Mohamed Badsha

DOI:

https://doi.org/10.3138/cjpe.68284

Keywords:

health equity, community health, health equity evaluation, mental health services, front-line staff, mental health, reconnect

Abstract

This practice note addresses challenges encountered in assessing client equity in the provision of health services by a large, urban community health services organization. A client equity data-collection tool was designed and health services
staff were trained in its use. Anticipated and unanticipated challenges arose in developing training materials, delivering staff training, fostering staff buy-in, administering the data-collection tool, assuring data quality, and interpreting results. Strategies for mitigating the challenges are presented.

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Published

2022-04-25

Issue

Section

Practice Note- English