Using the Enhanced Critical Incident Technique in Counselling Psychology Research

Authors

  • Lee D. Butterfield Adler School of Professional Psychology
  • Asa-Sophia T. Maglio Adler School of Professional Psychology
  • William A. Borgen University of British Columbia
  • Norman E. Amundson University of British Columbia

Keywords:

Critical Incident Technique, Counselling Psychology, Qualitative Research, Enhanced Critical Incident Technique

Abstract

This article describes an effective approach to using the Enhanced Critical Incident Technique (ECIT) research method based on Flanagan’s (1954) Critical Incident Technique (CIT). It begins with an overview of the CIT, how to decide if it is the appropriate methodology to use, then using a recent CIT study as an example discusses Flanagan’s five steps for conducting a CIT study: determining the activity’s aim; setting plans, specifications, and criteria for the information to be obtained; collecting data; analyzing the data; and reporting the findings. Nine credibility checks, developed to increase the rigor and credibility of the ECIT, are described.

Author Biographies

  • Lee D. Butterfield, Adler School of Professional Psychology
    Vancouver Campus Core Faculty Registered Psychologist
  • Asa-Sophia T. Maglio, Adler School of Professional Psychology
    Vancouver Campus Core Faculty
  • William A. Borgen, University of British Columbia
    Department of Educational and Counselling Psychology and Special Education Professor Registered Psychologist
  • Norman E. Amundson, University of British Columbia
    Department of Educational and Counselling Psychology and Special Education Professor

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Published

2009-11-29

Issue

Vol. 43 No. 4 (2009): Commemorative Issue

Section

Articles/ Articles

License

Copyright is retained by the Canadian Journal of Counselling and Psychotherapy.