Using People Styles for Interpersonal Competence: Encouraging Purposeful Reflection on Communication Behaviors

  • Tiffany Lee Smith University of North Carolina at Greensboro
Keywords: evaluator training, people styles, interpersonal skills, competency, reflective practice

Abstract

The purpose of this article is to revitalize the idea of soft skills as an important part of evaluator training through reflecting on the use of the People Styles Assessment Inventory (Bolton & Bolton, 2009) as a reflective exercise in a course with masters and Ph. D. level evaluation and measurement students. This paper provides an overview of the recent conversation in the literature surrounding interpersonal competency in evaluation, highlighting the need for and lack of emphasis on interpersonal skills in evaluation training, then describes the teaching practice context for engaging in the People Styles assessment and reflective activity. The People Styles model is described in detail along with key reflections on the use of the model for training future evaluation practitioners.

Published
2021-03-22
Section
Special Issue - Teaching Evaluation